BartelsRieger data protection

Information on data protection ("Privacy Policy")

This data protection declaration is intended to inform you about the processing of personal data (hereinafter referred to as "Data") by BartelsRieger Atemschutztechnik GmbH (hereinafter: "BartelsRieger") when you visit our internet pages or order goods in our online shop.

1. Name and address

BartelsRieger Atemschutztechnik GmbH

Richard Byrd St. 23

50829 Cologne

Telephone: +49 (0)221 59 77 7-0

Fax: +49 (0)221 59 77 7-159

Email: mail@bartels-rieger.de

2. Data Protection Officer contact details

Protekto Group

Kent Schwirz

Wendenstraße 279

20537 Hamburg

+49 40 422 369 24

data protection(at)protekto.de

3. Processing of personal data

The use of your data is governed by the applicable legal provisions, in particular the General Data Protection Regulation (hereinafter referred to as the "GDPR"): (DSGVO).

3.1 Webshop orders

Why and on what legal basis is data processed? When an order is placed in our online shop, the data required for the conclusion of the contract and the processing of the order is recorded, i.e. first name and surname, address, e-mail address, telephone number, fax number if applicable, company name, invoice address and, if applicable, a different delivery address. The data are processed for the purpose of assigning the order to the person who placed it, to deliver the goods ordered, to send the invoice if necessary, to process the payment and to clarify any legal claims. The applicable legal basis is Art. 6 par. 1 b) GDPR.

You have the option of creating a customer account for future orders ("Registration"). Your customer information will be stored for use in future orders in our online store so that you do not have to re-enter it. Registration also requires you to provide a user ID and password ("Login Data") so that only you can log into your account. We may process the data provided by you upon registration in accordance with Art. 6 (1) b) GDPR, insofar as this is necessary for the establishment or fulfilment of a contract. In addition, we may process the data in accordance with Art. 6 sect. 1 f) GDPR, as we would like to simplify your future orders.

Will data be shared?

The data you provide will be shared with the following recipients

PayPal (Europe) S.à r.l. & Cie, 
S.C.A., 22-24 Boulevard Royal,
L-2449 Luxembourg
If PayPal is chosen as the payment method, the invoice amount and a pseudonymous transaction code will be sent to PayPal (Europe).
teampenta systems GmbH
Seibertzweg 2
44141 Dortmund
Website hosting and maintenance

When will my data be deleted?

Data may be retained by us until final settlement of the relevant contract. We may store data for up to one year after delivery in respect of sales contracts. If storage is necessary to comply with our legal obligations under Art. 6 (1) c) GDPR in conjunction with the German Commercial Code or the German Tax Code, we are entitled to store the data until the expiry of the retention periods specified therein. Data provided as part of a registration will be deleted at your request or at the latest 4 years after the last order, unless we are entitled to store it for longer for the reasons stated above.

3.2 Contact

If you contact us by e-mail, letter, telephone or fax and request information about your orders, it may be necessary for you to provide us with information such as your name, address, date of birth, order number or invoice number in order to process your request. This information is used only to verify your identity and to process your request. The legal basis is art. 6 sect. 1 S. 1 b) GDPR.

3.3 Advertising

Your data will also be used to send you advertisements or e-mails about our products, provided that you have been our customer for the last two / three years, that you have given us your postal address or e-mail address and that you have not objected to the advertising (for your right to object, see 4.4). The processing of data is based on art. 6 sect. 1 f) GDPR. We have a legitimate commercial interest in sending advertising by post or email to our existing customers.

3.4 Visitors to the website

3.4.1 Creation of log files

When you visit this website, we store the following information

(1) the IP address of your terminal device,

(2) the name of your internet service provider,

(3) the BartelsRieger website that you visit; and

(4) the date and duration of the visit

in a log file for the duration of your visit (until you close the website).

The storage of a large amount of this data is necessary for technical reasons to display the website on your end device and to ensure system security. This data is also analysed anonymously for statistical purposes and to improve our website. We do not link this data with your other data.

The processing of this data is based on Art. 6 (1) f) GDPR and Art. 8 (1) a) and c) of the "e-Privacy Regulation". We have a legitimate interest in ensuring that our website is displayed correctly for you, that we can quickly identify and rectify the causes of malfunctions and hacker attacks, and that we evaluate this data anonymously for statistical purposes. 

The provision of this data is neither legally nor contractually required; however, the use of the website without processing much of this data is not possible for technical reasons.

3.4.2 Cookies

We also use session cookies and permanent cookies on our website. Session cookies are deleted after closing the browser. Permanent cookies are valid for up to 14 months and are then deleted. . Cookies are small files that contain an identification number assigned by us. Cookies are stored on your terminal device when you access our website. If you call up our website again, your end device can be recognised on the basis of this identification number.

Cookies make it easier for you to navigate through our website. They allow items that you have added to the shopping basket to be stored there and for you to remain logged in as a registered customer, even if you have called up different websites in succession.

We are entitled to set cookies in accordance with Art. 6 (1) f) GDPR and Art. 8 (1) a) and d) e-Privacy Regulation.

You can also visit our website without the use of cookies; in this case you may not be able to use all the functions of the website. There is no obligation to use cookies. Most browsers automatically accept cookies; to prevent this, the corresponding setting in the browser must be changed. This setting must be made separately for each browser and computer used. A further deactivation of cookies is available at www.meine-cookies.org/cookies_verwalten/praeferenzmanager-beta.html possible.

3.4.3 Use of our contact form

Section 3.1. applies to personal data that is entered in our contact form and that is required for the performance of a contract between you and BartelsRieger or for the implementation of pre-contractual measures. In addition, we may use the personal data entered in our contact form (name, company, telephone number, e-mail address, your message) outside of contractual relationships in accordance with Art. 6 (1) a) GDPR, provided that you have consented to this processing by ticking the box below the contact form.

The processing is carried out for the purpose of handling and responding to your enquiry entered in the contact form. The data will be deleted after 2 years after receipt of the respective request. The provision of this data is neither legally nor contractually required and is not necessary for the conclusion of a contract. However, the use of the contact form requires that you provide at least an e-mail address, otherwise we will not be able to respond to your request. Insofar as you provide (additional) data, this is done voluntarily.

You can request the deletion of your data sent with this contact form at any time by notifying us or by sending an e-mail to [mail@bartelsrieger.de]. We will then delete all data transmitted via the contact form, unless we are entitled and/or obliged to retain it on the basis of statutory regulations.

3.4.4 Google Analytics

We use Google Analytics on our website. This is an analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google"). Google uses cookies (see above 3.4.2). The information generated by the cookie about your use of our website is generally transmitted to Google in the USA and processed there. The same applies to your anonymised IP address. In addition, Google Analytics processes the data contained in the log files, the internet address of the website that you had accessed before visiting our website (referrer URL) and the search term with which you found our website via a search engine.

Google will process this data on our behalf for the purpose of evaluating your use of our website and compiling reports on website activity. Google uses the data contained in the log files, for example, to compile statistics on the frequency of access to our website. Pseudonymous usage profiles of the visitors to this website can be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that your IP address will be shortened by Google within member states of the European Union or the European Economic Area. Only in exceptional cases is the full IP address transmitted to Google in the USA and only shortened there.

You can prevent cookies from being stored by changing your browser settings - as described above. Furthermore, you can prevent the processing of the data generated by the cookie by downloading and installing the plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, or within browsers on mobile devices, you can click on the following link: Disable Google Analytics tracking on this page. In doing so, an opt-out cookie is set in the browser you are currently using, with effect for our website. If you delete your cookies in this browser, you must click on this link again. If you use several devices or browsers, you must click this link for each individual device in each individual browser.

The data may be transferred to the USA. The European Commission decided Adequacy Decision (EU) 2016/1250 of 12 July 2016 that Google ensures an adequate level of data protection.

The data is processed on the basis of Art. 6 (1) f) GDPR and, if you are a Google customer, where applicable on the basis of Art. 6 (1) a) or b) GDPR. We have a legitimate commercial interest in using the evaluation of the above statistics to adapt our website to the needs of visitors to our website and to use these statistics for internal market research. The provision of this data is not mandatory and is not required for the conclusion of a contract with us.

For more information about Google Analytics, please visit the following Google website: https://support.google.com/analytics/answer/6004245?hl=de.

3.4.5 Google "reCAPTCHA" service

To protect our customer portal from misuse by computer programs, we use the reCAPTCHA service from Google. This service uses cookies. The information collected by the cookie about your use of this website, such as your IP address, is usually transmitted to a Google server in the USA and processed there. On behalf of BartelsRieger, Google will use this information to provide the reCAPTCHA service. This information may be passed on to third parties if this is required by law or if third parties process this data on behalf of Google. It is not excluded that your IP address is transmitted to a server in the USA. The European Commission decided in its Adequacy Decision (EU) 2016/1250 of 12 July 2016 that an adequate level of data protection exists in the USA. The processing of data is based on art. 6 sect. 1 f) GDPR. BartelsRieger has a legitimate interest in verifying whether registrations in the customer portal have actually been made by a human being in order to prevent fraud. You can prevent cookies from being stored by setting your browser accordingly (see above). For more information on Google's privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/.

3.4.6 Google Web Fonts

3.4.7 Google Maps

Content from Google Maps is integrated on our website. By visiting a subpage of our website on which Google Maps is integrated, data about your behaviour when using Google Maps is transmitted to Google and processed by Google. Google receives, for example, the information that you have accessed the corresponding sub-page of our website. In addition, your IP address is transmitted. Google collects and stores this data as usage profiles and uses it for the purposes of market research and/or the needs-based design of Google Maps. If you are a Google customer and logged in to a Google service, this data will be directly linked to your Google account. If you do not wish to do this, you must log out of Google before visiting our website. For more information on Google's privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/.

The data transmitted to Google may be transferred to the USA. Google has submitted to the EU-U.S. Data Privacy Framework. The European Commission has decided in its Adequacy Decision (EU) 2016/1250 of 12 July 2016 that an adequate level of data protection can thereby be established.

The data is processed on the basis of Art. 6 (1) f) GDPR and, if you are a Google customer, where applicable on the basis of Art. 6 (1) a) or b) GDPR. We have an interest in showing you our location on our website and making it easier for you to plan your journey. The provision of this data is neither legally nor contractually required and is not necessary for the conclusion of a contract with us. If you do not agree to a transmission to Google, then you may not visit subpages of our website on which Google Maps is integrated. Alternatively, you can deactivate "JavaScript" in your browser. In both cases, you will not be able to use Google Maps.

3.4.8 Google Ads

This website uses the remarketing function of Google Ads or Google Inc (Google). This function is used to present interest-based advertisements to visitors of the website within the Google advertising network. The browser of the website visitor stores so-called cookies, text files which are stored locally and which make it possible to recognise the visitor when he or she visits websites that belong to Google's advertising network. On these pages, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function. According to its own information, Google does not collect any personal data during this process. If you do not wish to use Google's remarketing function, you can deactivate it by changing the corresponding settings under http://www.google.com/settings/ads make the appropriate settings. Alternatively, you can disable the use of cookies for interest-based advertising via the ad network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp follow.

This website also uses Google Conversion Tracking. Google Adwords sets a cookie on your computer if you have accessed our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords client's website and the cookie has not yet expired, Google and the client can recognise that the user clicked on the ad and was redirected to this page. Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information collected using the conversion cookie is used to create conversion statistics for Adwords customers who have opted in to conversion tracking. Adwords clients will learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this, for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain www.googleadservices.com are blocked. You can find Google's privacy policy on conversion tracking at http://www.google.com/intl/de/policies/privacy.

3.4.9 Facebook Pixel

This website uses the conversion pixel or visitor action pixel of Facebook Inc (Facebook). By calling up this pixel from your browser, Facebook can subsequently recognise whether a Facebook ad was successful, e.g. led to an online purchase. We only receive statistical data from Facebook for this purpose without any reference to a specific person. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. In particular, if you are registered with Facebook, we refer you to their data protection information https://www.facebook.com/about/privacy/. Please go to www.facebook.com/settings?tab=adsif you wish to withdraw your consent to Conversion Pixel.

3.4.10 Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. Matomo uses cookies that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymised before storage. Matomo cookies remain on your terminal device for 30 days if you do not delete them before then.

Matomo cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. BartelsRieger has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its website and its advertising.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. If you do not agree to the storage and use of your data, you can stop the storage and use by contacting https://piwik.beratertool.de/index.php?module=CoreAdminHome&action=optOut&idsite=114&language=de deactivate. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will have the effect that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.

3.4.11 MyFonts Counter

On this website we use MyFonts Counter, a web analytics service provided by MyFonts Inc, 500 Unicorn Park Drive, Woburn, MA 01801, USA. Due to the licence conditions, page view tracking is carried out by counting the number of visits to the website for statistical purposes and transmitting them to MyFonts. MyFonts only collects anonymised data. If necessary, the data is passed on by activating Java Script code in your browser. To prevent the execution of Java Script code from MyFonts altogether, you can install a Java Script blocker (e.g. www.noscript.net). For more information on MyFonts Counter, please see MyFonts' privacy policy at http://www.myfonts.com/info/terms-and-conditions/#Privacy.

3.4.12 UserLike chat function

BartelsRieger uses a live company chat Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany.

You can use the live chat like a contact form to chat with our staff in near real time. When starting the chat, the following personal data is collected: